Reference

Terms and Conditions That Govern Your mewah98 Account

Before you open an account or make a deposit through DANA, OVO, or GoPay, these terms set out exactly what you agree to and what we commit to in return.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal conditionsAccount suspension policyJurisdiction-dependent access
mewah98 Terms and Conditions That Govern Your mewah98 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear or you believe a rule has been applied incorrectly to your account, our support team is the right first step. You can reach us through live chat directly inside the platform, by email, or via our dedicated account-help line. For wallet-related disputes involving DANA, OVO, or GoPay transactions, include your transaction reference number when you write in so our team can pull the record without delays.

Team online

Live Chat

Open the chat widget inside your account dashboard to raise a terms query. Have your account ID ready so we can locate your record immediately.

Email Support

Send a written terms dispute or account question to our support address. Include the relevant clause number and your registered wallet method for faster handling.

Account Help Line

For urgent matters — such as a suspended account or a blocked GoPay withdrawal — our account help line routes you directly to the relevant team.

HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

We take the obligations in these terms seriously on our side too. Here is how we handle the areas that matter most to your account security and data.

Data Handling

Personal details you provide during registration are held in line with our privacy policy. We do not share your data with third parties outside of the payment verification process for DANA, OVO, or GoPay.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. If you suspect unauthorised access, contact support immediately to trigger an account freeze.

Data Retention

We retain transaction records and account data for the period required under applicable law in Indonesia. You may request a summary of your account history through the support email channel.

Requesting Changes

To update registered details — including your linked e-wallet number — submit a request through live chat with a document confirming the change. We process verified requests within our standard review window.

Common Questions About mewah98 Terms and Conditions

These are the questions we see most often when account holders read through the terms for the first time. If your question is not here, live chat is the quickest route to a direct answer.

These terms apply to anyone who registers an account on mewah98 in a region where access is permitted under local law. Eligibility is determined at registration and is your responsibility to verify.

We can update these terms at any time. We aim to notify active account holders through an in-platform message, but continued use after an update is posted counts as acceptance of the new version.

If your account is suspended, any confirmed deposit balance is held securely. Our review team will contact you with next steps, including how to verify your identity before a return transfer is arranged.

Account access depends on local law and is available only where our services are permitted. We do not allow accounts to be shared or operated by a third party — your account must be used only by you.

Contact support via live chat or email with your GoPay, OVO, or DANA transaction reference. We will trace the record and respond with our findings before any final decision is communicated to you.

An account with no login or transaction activity for the period defined in our dormancy policy may be flagged for administrative review. Contact support to reactivate before that window closes.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.